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Zgemma h17 combo freeze

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bee9791

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hi - I have recently purchased a Zgemma h17 Combo, Im using openatv image 7.4 but after some time running the box freezes on me. I cant seem to find the issue. I had thought it could be the Xtreme Editor plugin I installed, but I have since uninstalled and find the same issue. Box freezes. The freeze is not the blue screen or a restart , its just an all out freeze where nothing will work , the remote is unresponsive and unuseable (also not remote batteries) all that works is a power button reset and it comes back on.

ANy help or advice you could provide would be greatly appreciated , thanks
 
Have you tried switching off and then when comes back on put on anther image or skin
Is it a multi boot box as if so could add other openatv image and switch between to see if that help
Might just be problem with image so reinstall and go from there
I would doubt it’s XE APP
I assume that problem is not with any subscription to IPTV that you may have
 
bee9791 said:
hi - I have recently purchased a Zgemma h17 Combo, Im using openatv image 7.4 but after some time running the box freezes on me. I cant seem to find the issue. I had thought it could be the Xtreme Editor plugin I installed, but I have since uninstalled and find the same issue. Box freezes. The freeze is not the blue screen or a restart , its just an all out freeze where nothing will work , the remote is unresponsive and unuseable (also not remote batteries) all that works is a power button reset and it comes back on.

ANy help or advice you could provide would be greatly appreciated , thanks
Click to expand...
Flash another slot with openvix and see if that resolves it. You could post the flash log which should say what the issue is.
 
If its the version with the internal HDD and not the slot at the rear and was bought secondhand its toast. The may not post back .
 
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Another thought if have external drive in slot at the back( I don’t know about your box) if one installed switch off the box then unplug the external drive and then switch on and see if any better
 
Thanks this is good advice , I will try all of this - it should be fine as it's brand new and bought directly from zgemma website. I will let the forum know how I get on.

Thanks again
 
bee9791 said:
Thanks this is good advice , I will try all of this - it should be fine as it's brand new and bought directly from zgemma website. I will let the forum know how I get on.

Thanks again
Click to expand...
I would also try another PSU. If the start getting weak this could be a possible reason although they usually freeze at start up when they start to go.
 
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